Complaints against a Pflugerville ISD school resource officer must be submitted in writing and signed by the person making the complaint. Verbal complaints, telephone, or anonymous complaints may be taken and investigated dependent upon the circumstances and information provided. Complainants are encouraged to identify themselves. A signed letter will be sufficient to serve as a complaint after the information has been verified.
Sec. 614.022. COMPLAINT TO BE IN WRITING AND SIGNED BY COMPLAINANT. To be considered by the head of a state agency or by the head of a fire department or local law enforcement agency, the complaint must be:
(1) in writing; and
(2) signed by the person making the complaint.
Formal complaints may be lodged by phone, by letter, or in person. In order to lodge a complaint you may contact Chief Will Edwards with the Pflugerville ISD Police Department or the Police Supervisor on duty.
The department does not accept complaints later than 30 days after the alleged occurrence, except when:
Paper Complaint Form – to be completed, printed and returned in person to: