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911 call taker
Calls for service via admin lines
TCIC/NCIC entries and removals
Maintain maps of city
Assist officers with requests
Frisk prisoners when needed (with training)
Take police reports over the telephone and in person.
Train other dispatchers (with additional compensation)
Misc duties on request
All newly hired Police Communications personnel must complete the department's Communication Training and Evaluation Program. Certified Communications Officers guide the trainee through a comprehensive training period. The trainee receives instruction in:
Department telephone systems
Policies and Procedures
Computer Database Access
General Communications Center Operations
Trainees also complete a field training program, during which a Communications Training Officer observes the performance of the newly hired dispatcher, evaluates performance, and provides guidance and assistance in becoming effective at the important duties required of dispatcher. After completion of the initial training, additional training opportunities are made available on a continual basis. Dispatchers are re-certified annually through the department’s in-service training program.
Compensation / Benefits
Competitive Pay Scale
Longevity after 3 years
Open Records Request
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City of Pflugerville Texas
| 100 East Main Street | Pflugerville, Texas 78691 | Phone: (512) 990-6101 | Fax: (512) 990-4364