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To report a problem contact the Public Works Department at 512-990-6400. Residents are urged not to use the drainage systems for disposal of leaves, grass clippings or any other debris as that will impede the flow of water into the underground system and could cause flooding and make the maintenance of the area more difficult. Dumping of debris, trash or other items will be referred to the code enforcement officer. Littering is punishable by a fine. In the event of flooding due to a blockage of the storm drain system, residents are encouraged to contact the Streets Division from 7:30 AM to 4:00 PM at (512) 990-6400 Monday through Friday.
In the event of a flooding emergency at any other time, call the Pflugerville Police Department at (512) 251-4004.
To report damaged sidewalks call the Streets Division at (512) 990-6400, Monday through Friday.
Sidewalks that are considered dangerous to pedestrians will be temporarily repaired as soon as possible; the sidewalk will be inspected, prioritized according to the hazardous condition and placed on the Sidewalk Replacement List. According to the priority given that request, the repair will be made as the Street Division's budget and schedule allows. Please be advised that the property owners are responsible for maintaining sidewalks leading to their homes and businesses.
Request for street repairs should be reported to the Streets Division 512-990-6400, Monday through Friday.
For emergency situations, call the Pflugerville Police Department Citizens Communication Line at 512-251-4004.
A request for service may be left for non-emergency situations and it will be scheduled for repair as soon as possible. Persons reporting requests for services should provide City staff with the name, address, telephone number, location of the requested repair, and as much detailed information as possible concerning the problem. Please be advised that the City does not perform repairs to State Highways. The Texas Department of Transportation (TxDOT) handles Pecan Street (FM1825) and FM 685. Maintenance repairs for those highways should be reported to TxDOT at 512-832-7200. For citizens outside the City of Pflugerville, report your road maintenance problems to Travis County at 512-854-9114.
If you wish to report a sign that has been damaged, is faded, has graffiti, or to request a new sign call the Streets Division at 512-990-6400, Monday through Friday. After 4:00 p.m. weekdays and on weekends and holidays all emergency situations should be reported to the Pflugerville Police Department at 512-251-4004.
NOTE: Regulatory signs such as "STOP" or speed limits and others require an engineering warrant study and/or ordinance. State law will not allow the use of stop signs to control speed.
Traffic signal problems on Pecan Street (FM 1825) and FM 685 must be reported to the Pflugerville Public Works Department at 512-990-6400.
If after hours, please report all traffic signal problems to the Pflugerville Police Department at 512-251-4004.
The times on the flashing school zone signals are set per the direction of the Pflugerville Independent School District to ensure the safety of the children. If you wish to report a flashing school zone signal light malfunction, please call the Street Division at 512-990-6400, Monday through Friday.
After 4:00 p.m. weekdays and on weekends and holidays all malfunctions should be reported to the Pflugerville Police Department at 512-251-4004.
For damage in City Parks and on Hike and Bike Trails, please contact the Parks Department at 512-990-6350 during those same hours.
After 4:00 p.m.weekdays and on weekends and holidays emergency situations should be reported to the Pflugerville Police Department at 512- 251-4004.
Please contact the Streets Division at 512-990-6400, Monday through Friday with your request.
- Provides unobstructed view of traffic control devices and traffi.- Makes reading street signs easier.- Provides pedestrians access to sidewalks without injury from limbs and exposure to traffi.- Provides homeowners the opportunity to trim limbs in a manner acceptable to their taste.- Saves city man hours and your tax dollars. The Streets Division is required to remove tree limbs blocking signs and visibility. To report tree limbs blocking intersections and sign visibility, call the Streets Division, 512-990-6400, Monday through Friday. After 4:00 p.m. weekdays and on weekends and holidays, emergency situations should be reported to the Pflugerville Police Department 512-251-4004. Otherwise, please leave your name, phone number and details on the Streets Division answering machine and you will receive a call back the next business day.