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Animal Control

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1. Does the city have a dog park?
2. Where is the animal shelter?
3. What animals are available for adoption?
4. How do I volunteer with the Animal Shelter?
5. Does the City of Pflugerville have an ordinance regarding dogs being on leashes?

Building Department

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1. How do I obtain a building permit?
2. Do I need a permit to replace my water heater?

City Manager's Office

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1. Who is our City Manager and where is his office?
2. How can I speak to the City Manager?
3. Where are the offices of the Mayor and City Council?
4. How do I get an item on the city council agenda?

Code Enforcement

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1. Where do I report tall grass, loud noise or junked cars?
2. What are the rules about fireworks in the City limits?

Emergency/Disaster Information

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1. Where is the Emergency Operations Center in Pflugerville?
2. Does the City have emergency shelters?
3. Who provides Fire and Ambulance Services in Pflugerville?

Finance

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1. What are the tax rates for the City of Pflugerville?
2. Where do I find a copy of the City Budget?
3. My car hit a pothole in the city street and was damaged. Who handles the claims?

General Info

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1. How do I get to City Hall?
2. How do I get to the Pflugerville Recreation Senior Center:
3. Where is the Post Office?
4. Where do I vote for City Elections?
5. Where do I report street light outages?
6. Where do I report garbage service complaints?
7. Where do I report stray or lost pets?
8. Does the City of Pflugerville have a recycling center?
9. How do I renew my drivers license or get a new one?
10. How do I register to vote?
11. Where do I pay my property taxes if I live in Travis County?
12. Where do I pay my property taxes if I live in Williamson County?
13. Does the City of Pflugerville have a recycling center?

GIS (Maps)

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1. What is GIS?
2. Why use GIS?

Human Resources

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1. How do I contact the Human Resources Department?
2. How do I apply for a job at the City of Pflugerville?

Inspections and Permits

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1. Where do I get a building permit for the City of Pflugerville?

July 4

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1. No Parking Onsite
2. Volunteer Information
3. What to Bring
4. Shuttle Information

Kelly Lane Roadway Widening Project

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1. How many lanes will there be at the completion of the project.
2. What will be the construction hours for the work zone?
3. If I have a question or concern during the project, is there someone I can speak with at the city?
4. Should I expect construction vehicle traffic on neighborhood streets?
5. When will Colorado Sand Drive (north and south) be open for use?
6. How will traffic will be affected?
7. Will sidewalk and school crossings be affected?
8. We’ve been hearing about this project for a long time. When can we expect something to happen?
9. What impacts will the project have on traffic and existing roads?
10. What are some of the benefits of the project?
11. Are other improvements being made to streets in the area?
12. Where can I get more information and stay informed about the project
13. Will the sidewalks be open during construction?
14. Will the timing of the traffic lights be adjusted to allow traffic to flow more smoothly after construction?
15. How can we ensure children's safety with the traffic near Murchison Elementary School?

Library

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1. Where is the Library?
2. How do I get a Library Card?
3. I lost my library card- how do I get a new one?
4. What is a TexShare Card?
5. How can I get a book from another library?
6. How do I place a reserve?
7. When is my book due? What if it's late?
8. Do you have Study and Meeting Rooms?
9. Do you have book sales?
10. Do you have eBooks or other downloadable items?

Parks and Recreation

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1. What is the location of the Parks and Recreation Center and how do I get there?
2. Where is Lake Pflugerville?
3. Does the City have public swimming pools?
4. Where are Pflugerville's trails?
5. What type of swimming activities and teams does the City have?
6. What classes does Pflugerville Recreation Center offer?
7. Does the City have a Community Garden?
8. Does the city have a dog park?
9. Does the City have any residental landscape water conservation programs?

Pf Green by Choice

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1. Where is the City's Recycling Center?
2. Where is the City's Recycling Center?

Pflugerville Municipal Court

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1. Where is the Municipal Court?
2. Where do I pay my traffic tickets?

Pflugerville Pfirecracker Pfestival

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1. What day is the Pfirecracker Pfestival?
2. Where is Lake Pflugerville?
3. When is the Fireworks Show?
4. May I swim in Lake Pflugerville?
5. What kinds of food and beverages will be available for purchase?
6. Is there handicap accessibility?
7. Which access roads will be closed and when?
8. Can I sell my arts and crafts in a booth at the Pfestival?
9. Will there be ice available at the Pfestival?
10. Where are the shuttle locations?
11. Can I bring my pet to the pfestival?

PISD Police Department

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1. Who is the Chief of the PISD Police Department?
2. How many officers at each school?

Planning

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1. Where can I find the zoning designation of my property?
2. What can I do to let the Commission know I am either opposed or supportive of a proposed zoning?
3. How do I find out what uses are allowed in each zoning category?
4. What is the City's fee for a rezoning application?
5. What is the Extraterritorial Jurisdiction (ETJ)?
6. Is my property in the city limits or the Extraterritorial Jurisdiction (ETJ)?
7. What is my property zoned if I live in the ETJ?
8. If my property is newly annexed what is the zoning?
9. What is the subdivision process and how long does it take?
10. What is the City's fee for the Subdivision process?
11. Who assigns a street address?
12. What is the definition of a legal lot and tract?
13. When does Planning and Zoning Commission meet?
14. Is this address in the city limits?
15. Where can I find information regarding Capital Improvement Projects for the city (CIP)?

Police

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1. Where do I report suspicious activities or give information on existing cases?
2. What are the guidelines regarding alarm and security system permits?
3. Who is the Police Chief?
4. Where do I pay my traffic ticket?
5. Are fireworks allowed in the City of Pflugerville?
6. Where do I report a traffic signal outage?
7. Where do I sign up for the Pflugerville Animal Control (PAC) Pet Volunteer Class?
8. Where do I report stray or lost pets?
9. Who do I contact if my identity has been stolen?
10. How do I commend an officer?
11. How do I file a complaint?
12. Who do I talk to about a warrant out for my arrest?
13. How do I pay my court fees online?
14. How do I find out what day my court date is?
15. A family member was picked up today, how do I find out if they are in your jail?
16. My car was towed where can I find it?
17. How do I go about obtaining a copy of a report?
18. I need to make a report, who do I talk to?
19. How does the investigative process work?
20. Which detective is working my case and what is the status?
21. Has my property been found?
22. Where do I pick up my property?
23. How do I get a restraining order?
24. Who enforces protective orders?
25. How Can I Get a Protective Order?
26. Who do I talk to about evictions?
27. Does the city of Pflugerville require Solicitor/Peddler Permits?
28. When is a particular officer on duty so I can serve a subpoena?
29. When is a particular officer on duty so I can serve a subpoena?

Public Works Department

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1. Where do I report a water leak or sewer problem?
2. Does the City of Pflugerville have a recycling center?
3. What is the chipping service?
4. My car hit a pothole in the city street and was damaged. Who handles the claims?
5. Where do I report street flooding or drainage problems?
6. Where do I report a street light outage?
7. Where do I report a water leak or sewer problem?
8. Does the City of Pflugerville have a recycling center?
9. Where do I find information regarding Lake Pflugerville?
10. Where do I report a pothole?
11. What kind of testing is performed to check the water quality?
12. Where do I report a street sign down or one requiring maintenance?
13. Where do I report a street that needs repairs?
14. Where do I find information regarding Lake Pflugerville?
15. What kind of testing is performed to check the water quality?
16. Where do I report a pothole?
17. Where do I report street flooding or drainage problems?
18. Where do I report a street sign down or one requiring maintenance?

Stormwater

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1. What's the proper way to drain my pool or spa?
2. How does Pflugerville enforce storm water regulations?

Street Department

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1. My car hit a pothole in the city street and was damaged. Who handles the claims?
2. Where do I report a pothole?
3. Where do I report street flooding or drainage problems?
4. Who mows and cares for the public right-of-ways and drainage easements in the city?
5. Where do I report a cracked or broken sidewalk?
6. Where do I report a street that needs repairs?
7. Where do I report a street sign down or that requires maintenance?
8. Where do I report traffic lights that are not working?
9. Who is responsible for School Zone Traffic Signals?
10. Where do I report graffiti, accidental damage and vandalism to to signage?
11. Where do I report a street light outage?
12. Where do I request street signs for sight and hearing disabled residents?
13. Who trims trees that are blocking signs and intersections?

Utility Billing

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1. How do I pay my utility bill?
2. Is there an after hours place to drop my payment?
3. What day does my trash and recycling get picked up?
4. Can I put a mattress or appliance out for the trash pickup?
5. What can I recycle?
6. My trash cans are swarming with flies...What do I do?
7. Where is the City of Pflugerville Recycling Center?
8. What are the hours of the Recycle Center?
9. Where is the nearest hazardous household waste recycling center?

Water Conservation

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1. Does the City have a water conservation plan?
2. Where can I find information about setting my sprinkler to get the correct watering for my plants and grass?

Water Quality

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1. Frequently asked questions about water quality reports
2. Consumer Confidence Report Rules
3. Compliance Help